The “Groselha-espim, Unipessoal Lda.” (Groselha-espim) recognizes the importance of protecting your personal data, whatever its nature and we value, above all, honesty and transparency, so that it is possible for us to build a solid and lasting relationship with our customers , based on trust and mutual benefit. Thus, and with the coming onto effect of the new General Data Protection Regulation of the European Union (EU 2016/679), Groselha-espim has developed a set of security measures aimed at protecting your data, which we have reflected in our Privacy Policy.
This Privacy Policy aims to explain to you the Policy for the treatment of personal data of Groselha-espim, Unipessoal Lda., Since, in order to make your purchase on our online store, you will have to accept our privacy policy. given that it´s essential and imperative for the delivery of our products.
However, if you have any questions regarding this Policy, you can contact us through the following email address: geral@groselha-espim.com or by letter addressed to: Groselha-espim, Unipessoal Lda., Rua da Agrinha, 47, 4715-157 Braga. NIPC: 513896945
1. COMPANY IDENTIFICATION
1.1. This website and corresponding Privacy Policy are managed by Groselha-espim, Unipessoal Lda., Rua da Agrinha, 47, 4715-157 Braga.
1.2. By browsing our site you are consenting to the terms described in this Privacy Policy.
1.3. The access to the "Liquors" section of our website can only be made by users who are of legal age to consume alcoholic beverages. For this reason, when you want to access this area, you must be of legal age to consume alcoholic beverages in your country. We only collect this information to allow access to this area. This information may be temporarily stored by the cookies that we use to allow that on a next visit to our website you do not have to go through this process again.
2. OUR PRINCIPLES
2.1. Respect for the client's wishes
We respect the privacy and security of your personal data, so we ensure respect for the customer's wishes and their autonomous, free and uncomplicated management of their privacy preferences. Thus, and if you disagree with any point mentioned in this Policy, you can, at any time, object, by contacting us through the following email address: geral@groselha-espim.com or by letter addressed to: Groselha-espim , Unipessoal Lda., Rua da Agrinha, 47, 4715-157 Braga. We will do everything possible to satisfy your wishes and respect your concerns.
2.2. Good habits
Groselha-espim, Unipessoal Lda., As the supervisor of personal data, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is treated in Portugal in a correct and lawful manner and in accordance with good practices.
2.4. Strict need
In the treatment of data that can personally identify you, directly or indirectly, we apply the principle of strict need. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which it was collected and / or processed.
2.3. Minor data
We do not contact or collect information from people below the legal age for drinking alcoholic beverages. If you know that we have inadvertently collected this information, please contact us so that we can obtain proper parental consent or remove the information.
3. COLLECTION AND PROCESSING OF PERSONAL DATA
3.1.The personal data collected and processed by Groselha-espim, Unipessoal Lda. is, only the one that is voluntarily, expressly and unequivocally, put in the forms of this website.
3.2. The personal data collected are: name, sex, date of birth, email, mobile phone, address, TIN.
4. PURPOSE OF THE PROCESSING OF PERSONAL DATA
4.1. Your personal data is collected and processed by Groselha-espim, Unipessoal Lda. only for purposes strictly related to the use of this website, the services associated with it and the sale of products, management and improvement of the Loyalty Program, direct marketing and customer support management.
4.2. Groselha-espim, Unipessoal Lda. always seeks to maintain the relationship with its client and provide him with the relevant benefits, information and relevant content related to our Groselha-espim brand. Your data will only be processed for these specific, explicit and legitimate purposes, and will not be subsequently processed in a manner incompatible with these. The data collected and processed are adequate, relevant and not excessive in relation to these purposes.
4.3. However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:
a) when you make a purchase on this site, we collect your personal data (for example, email address, delivery address, credit card number and telephone number) on the purchase form, just for the purpose of sale, separation and transportation of the products ordered by you;
b) when you request assistance from Customer Support, we collect your personal data (for example, first and last name, email address) just for the purpose of providing you with the Customer Support services of the Groselha-espim online store. relevant to this site and to offer you the assistance you have requessted of us;
c) when you register, we collect your personal data (name, email address and address) in order to simplify the preparation of your future orders;
d) when you subscribe to the newsletter, we collect your email in order to offer you this service;
e) when you browse our website, we collect cookies. Depending on the management you have made of Cookies on our website and your interaction with us, we use some information collected by Cookies in order to ensure the proper functioning of the website, highlighting the proper display of content, remembering your cart, remembering your registration, adapting the resolution of your screen, to improve our offers, among others. This information includes data on registration, location, duration of your session, products you selected, your equipment, your browser and your IP address. You can manage consents relating to Cookies in your Client Area on our website;
f) when you browse our website and later visit platforms where there is an advertising format (social networks, google and other partners in these networks) you may be impacted by advertisements of our brand. We will also use the data to reach new potential customers who may be interested in our products.
4.4. When we collect data, we indicate the required fields with asterisks, when the data in question is necessary for:
- Celebrate our contract with you (for example for the supply of products you have purchased on our websites / apps)
- Provide you with the service you have requested (for example by providing you with a newsletter);
- Respect the legal requirements (for example, billing).
4.5. Your personal data may be communicated to service providers of Groselha-espim, Unipessoal Lda. for the purpose of providing the services, to judicial, tax and regulatory authorities, in order to comply with legal requirements.
5. CONSENT
Respect for the client's will is one of the main concerns of Groselha-espim, Unipessoal Lda. in regard to the processing of their personal data. Thus, you will be asked for explicit and unequivocal consent in all data processing that is not strictly necessary for the completion of the purpose at stake, such as the provision of services and shipment of the purchased goods.
6. YOUR RIGHTS
6.1. To exercise your right to access, rectify, delete, forget or block your personal data, you can send a written communication to the following email address: geral@Groselha-espim.com or by letter addressed to: Groselha-espim, Unipessoal Lda., Rua da Agrinha, 47, 4715-157 Braga. You can also do so in your customer area in the online store.
6.2. If you want to stop receiving direct marketing communications, you can, at any time, exercise your right to object to the processing of your personal data, through the management of consents available in your Online Store Client Area. You can also do so by sending an email message to the email address geral@Groselha-espim.com or by letter addressed to: Groselha-espim, Unipessoal Lda., Rua da Agrinha, 47, 4715-157 Braga.
7. SECURITY
7.1 Groselha-espim, Unipessoal Lda. Uses the appropriate security measures to protect your personal data against destruction, accidental or unlawful, accidental loss, modification, dissemination or unauthorized access, and against any other form of illicit treatment. In addition, we contractually require external trusted entities that handle your personal data for us to do the same.
7.2. However, Groselha-espim, Unipessoal Lda. cannot guarantee that the security measures adopted for the protection of this website and for the transmission of data and information through this website will prevent or exclude any risk of unauthorized access or loss of data . Therefore, we suggest that your computer is equipped with software devices that protect it in the transmission and reception of data (such as updated antivirus systems), and that your browser takes the appropriate measures to ensure security in the transmission of data (such as firewall and anti-spam filters).
8. RETENTION AND PROCESSING TERM
8.1. Your data is kept by Groselha-espim, Unipessoal Lda. for the purposes described here for as long as necessary for the mentioned purposes, except if the personal data in question is necessary to prove compliance with obligations, until the expiration of the prescription period. corresponding rights, or if there is a longer period of data retention imposed by law.
8.2. When your personal data is no longer needed, it will be removed from our systems and records or kept anonymously so that it cannot be identified from them.